Operations Management (OM) is the field of management which deals with the operational function of enterprises. Every organization, public or private, service or manufacturing, uses production systems to transform resource inputs into useful goods or services. The course develops a systematic approach for identifying and solving a wide variety of production and operation management problems.
Operations Management involves both long term system planning and design and operating problems that occur within a short term planning and decision framework. Most of the controllable costs of a business are managed by the operating function.
This course is designed to develop student skills in analysis, planning and decision making. Its goal is to develop the student’s ability to plan and control production and operational systems and to solve a wide range of operating problems.
Materials used in the course are taken from a wide variety of operating situations involving both production and service operations.
Course Learning Outcomes
Identify and describe the foundational principles of operations management, including the key elements of strategy, design, and planning in specific industries.
Interpret the significance of Six Sigma and Lean principles in service or production processes to improve their quality control systems.
Apply the principles of Internet of Things (IoT) and Enterprise Resource Planning (ERP) systems to manage logistics, global sourcing, inventory, and scheduling in a given business scenario.
Analyze various strategic approaches in operations management to understand their potential impact on the operational efficiency of a hypothetical business.
Evaluate the implications of the Theory of Constraints on a selected business operation and recommend strategies for improvement.
Design a comprehensive strategic operations management plan for a hypothetical business, incorporating elements of process optimization, quality control, and advanced operations management.